Frequently Asked Questions (FAQ)

If you do not see your question listed below or need any assistance, please feel free to give us a call at M-F 8:00 am to 4:00 pm Pacific at 858.217.8140 for technical support or Contact Us.

1. Where do I log in?

For subscribers to our weekday FS Insider podcast, click Login at the top of the site in the navigation bar on a desktop computer or click the square menu button from a mobile device followed by Login. Enter your username (or email address) and password in the appropriate fields and then click Log In. If you aren't already an FS Insider subscriber, click here to subscribe.

2. What's my password?

If you lost or don't remember your password for logging into the Financial Sense website, enter your email address into the Reset Password field on the Login page. An email will be sent with a one-time access link to reset your password. If you don't receive the email, check your junk/spam folder or give us a call M-F 8:00 am to 4:00 pm Pacific at 858.217.8140 for technical support.

3. How do I listen to Newshour podcasts or shows?

All free and premium Financial Sense Newshour podcasts can be accessed from the homepage or by going to the Financial Sense Newshour page. Click the title of any podcast you'd like to listen to and then click the play button on the player. To download a podcast directly to your device, click the download button below any player (note: you must be logged in to listen to the full version of our premium FS Insider podcast). If you aren't already an FS Insider subscriber, click here to subscribe.

4. How do I access FS Insider content through Apple Podcasts or a podcast app?

After logging in, click where it says MY FEEDS at the very top of the Financial Sense website to access your personalized FS Insider feed. Select the appropriate podcast app or player you wish to use and then follow the instructions listed.

5. Why is my feed not working?

If your feed is no longer updating, your subscription may have expired or you may need to resubscribe to it from our website by logging in, going to your Account page and then selecting the Features tab where your personalized feed is listed. If your subscription has expired and you would like to regain monthly or yearly access, click here to sign back up.

6. How do I change my FS Insider account information (email, password, or payment info)?

After logging in, click where it says ACCOUNT at the very top of the site. From there, click Edit to change your email address or password. Click Stored Cards to view or update your payment info. Click Orders to see your order history. To cancel your subscription, click Subscriptions followed by cancel.

7. I am a client of Financial Sense® Wealth Management. How do I access FS Insider content?

Clients have access to all free and premium FS Insider podcasts by logging in through the Financial Sense website. If you need any assistance gaining access, please give us a call at 858.217.8140 M-F 8:00 am to 4:00 pm Pacific or Contact Us.

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